Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
Silver
$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
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- Free Trial
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- Premium Consulting/Integration Services
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1032)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.6Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.8Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(1-25 of 42)Companies can't remove reviews or game the system. Here's why
January 22, 2024
KnowBe4 Security Awareness Training Works Great
I am an enduser of the software and we have required cybersecurity training to take on an annual basis. The software allows us to send Phishing emails to our Help Desk and they are able to determine if it is a real threat and take actions accordingly. The training I have taken is very well put together and entertaining as well as informative.
- Training about cybersecurity.
- Testing what you have learned.
- Does a robust job with testing emails afterwards.
- User interface seems good
- Deepfakes and AI are hot topics
- Mobile apps that are bad?
January 10, 2024
KnowBe4 is an outstanding value and easy to use
All employees take cyber security awareness training during onboarding, and subsequently if they've clicked a link or opened a document in a phishing campaign. Periodically we easily send out short training sessions for a specific topic based on need because of a new attack vector or because a particular type of phishing campaign is more successful than others.
- explains cyber topics understandably
- provides timely questions during training to reinforce learning
- provides outstanding phishing campaigns that are extremely easy to administer
- integration of the Phish Alert button in an easily accessible location in web Outlook and on mobile devices
- provide a multitude of small, short topics that can be consumed quickly and easily replacing the annual 20 to 40 minute sessions with many 2 to 4 minute snippets over the year.
January 10, 2024
KnowBe4
We use it for security awareness training covering phishing, social engineering, wifi, mobile devices, PCI, HIPAA, privacy, passwords, and password managers. Make users more aware of the tactics and techniques of cyber criminals.
- gamification
- good selection of videos
- posters and artwork
- more shorter videos
- videos from the point of view of the attacker
- more games
October 26, 2023
KnowBe4: Strengthening Cybersecurity Awareness and Resilience
KnowBe4 Security Awareness Training is the platform we use that educates and trains employees on cybersecurity. It includes a phishing simulation tool that sends simulated phishing emails to test users' ability to recognize and respond to attacks. The tool generates reports to identify weaknesses and target training efforts. KnowBe4 also offers training modules on social engineering, password security, and more. By regularly conducting simulations and providing comprehensive training, KnowBe4 helps organizations strengthen their cybersecurity defenses and reduce the risk of falling victim to phishing attacks.
- Provide a phishing reporting tool
- Constant update of training modules
- Integrates with our HR platform
- User risk measurements are not accurate.
- Training content can sometimes be outdated.
- Some of the training aren't very relevant.
<div>We utilize it for a variety of required training. Ranging from PCI Compliance, Cybersecurity, Sexual Harassment, and various other required IT and HR topics. We also use it for sending test Phish emails so users get accustom to seeing what Phishing emails look like and to stop and think before they click. <br></div><div><br></div><div>You can purchase as much security software and devices as you want... but it just takes one user to open the door... this can be our strongest or weakest link... and we use KnowBe4 to strengthen it.<br></div>
- Phishing Tests
- PCI Compliance and other security related trainings
- Various HR related topics such as Sexual Harassment that cover various states and local laws, professional development, HIPAA, Working remotely, etc.
- Various Regulatory business requirements so it fits anything from medial to retail sector.
- Sometimes the communication templates are hard to edit but other than that its a solid product that once configured kind of runs on its own.
I've been using KnowBe4 Security Awareness Training for a while now, and I can confidently say that this training software helps us create a culture of cybersecurity awareness among our employees and reduces the risk of falling victim to cyberattacks with clear metrics. With its comprehensive training, reasonable pricing, realistic simulations, and user-friendly interface, I recommend this solution to anyone.
- Phishing Simulations
- Customizable Content
- Comprehensive Reporting
- Multi-language support
- Mobile support
August 05, 2023
KnowBe4 Long Time Subscriber - Why We Stay
We provide quarterly training to our employees, focusing on current events. One good thing about KnowBe4 is they keep their training content regularly updated. This allows us to keep avoid duplicating training modules, keeping the content fresh. There is ample material on social engineering, which is a major concern since most malware/ransomware is introduced into environments by an accidental click.
- Social Engineering / Phishing Training
- Interesting, well-presented content that doesn't get boring
- Various length videos and training content
- Large amount of support documentation (posters, newsletters, etc.) for each topic
- More training videos are always nice
- More in depth quizzes built into the training content
August 04, 2023
KnowBe4 is better than we could have hoped for.
KnowBe4 has been a great asset to us. We started using it when we realized our users didn't know enough about the threats that were out there. I set up a fake email address and sent it to a few people in our organization, and an alarming number failed to tell it was fake. Now after training, our users are amazing at either spotting or reporting phishing and fake emails. We went from a nearly 30 percent failure rate to less than 2 percent now. I can't recommend KnowBe4 enough. Everyone I talk to that even mentions phishing, I tell them about our success. The ongoing training videos keep us all up to date, and the simulated phishing emails work wonders to make our users stay on their toes about security. It also goes past just email, their videos have helped our users spot fake websites and be much more cautious when traveling and getting on WIFI.
- Amazing customer service. Our rep constantly monitors our campaigns and helps keep us up to date.
- Prenominal content. They constantly keep their content for training and simulated phishing emails up to date.
- Easy to use. The portal is a breeze to get training and other campaigns up and running.
- I honestly can't find anything wrong with KnowBe4.
July 28, 2023
KnowBe4: The Right Choice for Us!
All employees receive at least one training video and one episode of The Inside Man serial every month. We all send out phish test emails every month to all users and track their ability to recognize and report the phish. If a Phish test is failed by clicking on a link or other activity, the number of training that person receives increases based on the number of failures they have in a year.
- The Inside Man serial is a big hit.
- Developing Phish test emails is easy.
- Tracking training completion and phish results.
- Scheduling trainings based on previous failures.
- API's for downloading user result information could be improved.
- Result tracking is easy but layout could be cleaner.
- Scheduling of additional trainings based on failures could be improved.
- PhishAlert is useful but can be problematic when users are using different devices for email. I.e. Outlook app vs. OWA vs. mobile devices.
July 26, 2023
KnowBe4 Fanatic
Across the whole organization as a security awareness tool. Addresses phishing and cyber security awareness and training.
- Up-to-date information.
- Simulated real life phishing emails.
- Training from the best in the industry.
- User friendly application.
- Great reporting.
- Tough simulated emails.
- Better reporting.
- Enhanced graphics.
- Shorter training modules.
It's used by all employees in the organization to better understand online risks and be aware of steps to take in various situations. We deal with large amounts of data and numerous vendors and it teaches all employees how to protect that data and to be alert when a situation arises online
- Videos
- Simple explanations of the risks
- Guides you through how to handle the situations and risks
- Could address more about GDPR as it's becoming more common
- Could provide more examples of phishing scams because they are evolving all the time
- Branch out and include more examples of other security threats
July 25, 2023
Knowbe4 does what it says it helps employees know before they click on something they shouldn't.
In our environment, KnowBe4 is used to heighten awareness of phishing and spearphishing attempts as well as test our user base with phishing emails. We use this to train and retrain our employees to recognize the common tells in a phishing email and what they should do rather than click on a link. During a campaign, if someone clicks on one of the links, they are immediately made aware of their mistake and asked to take a quick microlesson to reinforce why the email was a phishing email.
- Identify individuals that may need more training.
- Encourage users to utilize the "fishhook" to help get clarity if they are unsure of an email.
- Give our users comfort knowing that they can identify phishing emails and protect the company from threats.
- Campaigns can be a little daunting to setup.
- Some of the training is campy like the Hacker Christmas gift exchange.
- If you have mobile users they do not have a simple way to flag a potential phishing email like a laptop user can.
We use KnowBe4 Security Awareness Training to provide cybersecurity training to every employee 4 times per year. We also use it to do monthly phishing tests (emails) to every employee. We believe these satisfy questions we sometimes see on cyber liability insurance and IT audit questionnaires and therefore help us to comply with various standards or other requirements.
- self-paced security training for every employee
- Phishing emails
- overall organizational score based on results of these activities
- easy administration
- I am not aware of a mobile app, and many people would probably use it if there were one (or if I knew about it and could tell them)
- Sometimes the videos try to be "cute" and perhaps that works for some, but I don't find it to be my preference. I suppose having that option is fine... and the admin just doesn't have to include in the "menu" for their employees.
July 25, 2023
KnowBe4 rocks your security program!
We use the security awareness training module to provide consistent training across the organization to meet our compliance requirements for our security plan. It's being used to help avoid potential problems by making our users keenly aware of the dangers that can affect our organization through phishing and other email scams.
- You can track each user or group's compliance so you know if everyone has been trained or not.
- The software offers a customized setup for each campaign including custom email notifications.
- The library offers a wide range of videos that cover many current topics of interest.
- User management can be difficult to maintain.
- Phishing campaigns can be thwarted by Gmail's internal security features.
- My users appreciate the training videos with some user interaction so more of those would be nice.
May 26, 2023
KnowBe4 is just a fantastic product!
It is being used across our organization, which includes a hospital, 8 health clinics, a retirement home, and an Alzheimer’s unit. Prior to KnowBe4 our security posture was very weak and our employees did not take CyberSecurity seriously. KnowBe4 has helped us turn this completely around. Our click rates have gone down significantly.
- The trainings themselves are quick, easy, and get right to the point.
- Staff have commented that training is actually fun to do.
- The control center is easy to use and very in-depth.
- Customer service is top notch too!
- Their in-services are very informative.
- I think some of the videos could be improved. Some of them seem a little geared towards children.
February 01, 2023
KnowBe4 is a good Security Awareness Platform to use
I used it in my last company creating a Training campaign and managing campaigns also created security phishing emails to the employees to evaluate their knowledge and do quarterly security training from the training videos and series of KnowBe4, also I am managing the administration on KnowBe4 like creating users and groups and delete them. KnowBe4 has a greater integration with Azure Active Directory that helps me take the user account created and ready to be signing in
- Security Training
- Phishing Campaigns
- Security training with games
- null
January 04, 2023
KnowBe4 Security Awareness Training
Currently, our organization leverages KnowBe4 Security Awareness Training as the primary means of Security Awareness Training. We are currently testing Security Coach but one constant business problem that is faced is the lack of end-user understanding of different security issues. KnowBe4 Security Awareness Training has varied training and right now, does only email education with the online portal logins. Our team is looking to leverage the mobile app and with Teams rollout and integration for reminders to staff. Our team has noticed persistent failures are not addressed on the click-stroke but rather on the read/unread attribute. This allows us to notify users based on inconsistent data which has prompted for customization of how training is pushed. Simulated emails have reduced spam-rates by 10% but I would like to integrate with Teams and cloud platforms to increase this initiative. Spam is still being sent but the rate of phishing emails has dropped.
- Quarterly trainings
- Simple and efficient feedback
- Remedial periods
- Mandate disposition and classification of emails for end-user training
- In my opinion, use caution when the desktop portal and unique passwords are not linked to SSO or LDAP sign-on for training
- Training metrics on users more prone to spam, phishing, etc. that can be run off reports to see which users are still reporting most spam
- Prioritize risky users and develop training content with SecurityCoach based on type of online behavior not just limited to email security
We provide bi-weekly, monthly and quarterly training as well as phishing campaigns at least monthly to educate and inform our users. Users failing phishing tests receive additional training. This helps our users help keep us safe as well as themselves personally. It also helps us meet the requirements of our cyber-insurance carrier. We train and test every employee.
- tracking of user progress and testing.
- training modules are informative and easy to navigate.
- a customer success advocate always keeps us aware of changes, etc.
- there are training modules for every scenario.
- An easier configuration for adding employees that may not have company email.
October 13, 2022
KnowBe4 Security Training: the training you need. Now.
Training for all staff with the videos and tests. Problems that we need to address about phishing and privacy and security of personal information.
- Videos
- Questions and answers
- interactive presentations
- provide some training specifically for research
- have more interactive presentations
- provide state specific privacy concerns
October 12, 2022
KnowBe4 is great!
We use it to send out phishing email tests to help employees learn what to look for in phishing emails. We also use the phishing hook to report suspicious emails and use online training.
- Helps to show what to look for in risk emails.
- More user friendly in the interface.
August 31, 2022
Awesome Awareness Training.
We use the training in our organization to keep our employees and customers up to date on cyber security awareness to safeguard our organization against cyber attacks such as phishing emails, ransomware, internet security, mobile security, etc. We use posters in our lobbies for customer awareness and schedule monthly training videos and modules for employees.
- Training Videos.
- Weekly and Monthly Bulletins.
- Awareness Posters and Materials.
- I really don't have any suggestions for improvements.
July 12, 2022
KnowBe4 Review for TrustRadius
We use it throughout the organization to educate ourselves on the tools and types of cyber attacks to be prepared for. The most common problems in our organization are cyberattacks and social engineering attacks, we constantly receive spam and phishing emails on a recurring basis, which we seek to mitigate, and from this we carry out training
- Presentation
- Information
- Training
- Ransomware
- Different virus attacks.
- Social networks.
July 08, 2022
Great product, great partner
We implemented a cybersecurity training program in August 2019 as we identified cybersecurity as a critical issue. We haven't had any significant breaches, but want to be proactive in mitigating the risk. We require anyone with a Microsoft 365 account in our environment to participate in a monthly cybersecurity training program.
- Administrative capabilities - AD synchronization, user management, tracking, etc.
- Wealth of content options
- Phishing test and tracking capabilities
- Mobile administration - no app for admins
July 07, 2022
Great product with Training as a forefront
[KnowBe4 Security Awareness Training is] great at testing users at phishing test. Great training modules as well.
- Phishing test
- Training
- tracking results
- Phish report button could use more features
- Second chance button broken
May 19, 2022
KnowBe4 Security Awareness Training is the best resource available to train users about security!
We use KnowBe4 Security Awareness Training to train our users on proper security techniques. Understanding current threats and how to recognize those threats and prevent yourself from becoming a victim of them is the main result we are hoping to achieve and KnowBe4 Security Awareness Training gives us the best chance to do that. Our users have all learned how to be better prepared to work in the modern high technology world by using KnowBe4 Security Awareness Training.
- The training videos are excellent!
- The Phishing email tests have worked very well for us.
- The monthly security tests we have set up give us a good picture of how well prepared our users are and where we need to concentrate future trainings.
- I would like to see more "slide show" training that don't require audio since all of our workstations do not have speakers.
- I wish KnowBe4 Security Awareness Training had an API connection to Microsoft 365 so our users could automatically be maintained.